Returns & Exchanges

Damages and Defects

• My TravisMathew (product) is defective but I didn’t purchase it online or in your store. How do I return it?
• What if my items are received damaged or defective?

Third Party Returns & Exchanges

• I bought an item from a third party, but it doesn’t fit. Can you swap it out for a new size since it’s available on your site?

TravisMathew Retail Store Returns

• Can I return or exchange items at a TravisMathew retail store?

Online Returns

• How do I return my item?
• How do I check the status of a return?
• The credit card I used to place my order is no longer valid. Can you process the refund onto my new card?
• How long will it take for my return to be processed?
• How do I return a gift?

Return Policy

• What is your return policy?
• Do you offer exchanges?