What do I do if I received the wrong product?


We're sorry to hear you've received the wrong product. Please contact our Online Customer Service team at 1-877-969-1952 or email onlinesupport@travismathew.com and provide the following information:

  • Your order number
  • The name of the item you didn't receive (which can be found in your confirmation email or on the receipt inside your package)
  • Photo of the incorrect item
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