Why didn’t I receive my order confirmation or shipping confirmation email?

If you did not receive an order confirmation, please check your spam inbox. If the confirmation is not anywhere in your email, your email address may have been inputted incorrectly when your order was placed. We also recommend creating an account with us before checking out so that you can track your order more easily. Please contact Online Customer Service team by email at onlinesupport@travismathew.com or by calling 1-877-969-1952 for updated tracking information.